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Cancellation & Refunds

Refund Policy

1 Refund Eligibility

At AirsTicketGuru.com, refunds are processed based on the fare rules of the airline ticket purchased and applicable regulations.

  • Full refunds are available if cancellation is made within 24 hours of booking (for bookings made at least 7 days before departure).
  • Refunds for airline-cancelled flights or significant schedule changes, if you choose not to travel.
  • Refundable fare tickets allow cancellations with full or partial refunds as per airline rules.
  • Non-refundable tickets may qualify for refunds minus airline penalties in certain cases.

2 How to Request a Refund

To request a refund, follow these steps:

  • Contact our customer support team via phone or email with your booking details.
  • Provide the reason for cancellation if applicable.
  • We will verify eligibility based on airline policies and process eligible refunds.
  • Refunds will be issued to the original payment method.
  • You will receive confirmation once the refund is processed.

3 Refund Processing Timeframes

Refund processing times vary depending on the airline and payment method.

  • Refunds typically appear in your account within 7-20 business days.
  • Credit card refunds may take 1-2 billing cycles to reflect.
  • Airline processing can add additional time beyond our control.
  • We will keep you updated on the status of your refund request.

4 Non-Refundable Tickets

Most low-cost fares are non-refundable, but options may still be available.

  • Cancellations may result in travel credits or vouchers minus fees.
  • Taxes and certain fees are often refundable even on non-refundable tickets.
  • Check specific fare rules at the time of booking.
  • We assist in maximizing any available credits or refunds.

5 Airline Cancellations & Significant Changes

If the airline cancels your flight or makes significant changes, you are entitled to:

  • A full refund if you choose not to accept rebooking or credits.
  • Automatic refunds in cases of cancellation or major delays as per regulations.
  • Compensation in some cases depending on airline and route rules.
  • Assistance from our team to handle the process.

6 Service Fees & Charges

  • Our service fees are generally non-refundable.
  • Airline-imposed cancellation penalties will be deducted where applicable.
  • Any applicable taxes or airport fees may be refunded separately.
  • We strive for transparency in all charges during booking.

7 Changes to This Refund Policy

We may update this Refund Policy from time to time:

  • All changes or important updates will be posted on this page.
  • After posting, updates will take effect immediately.
  • We encourage customers to review our policies regularly.